A Mobile Money prompt sometimes arrives late, or not at all. Nothing is charged unless you approve it. If money left your account and no pass appeared, open your account page — a payment still settling shows there, and most finish on their own within a few minutes.
Check that your pass is still running, and that nobody else is using all the screens it allows. If both are fine, it is usually the connection rather than the film — try again in a moment.
Tell us what happened and we will write back. If it is about a payment, the number you paid from helps.